{"id":1061,"date":"2026-01-19T20:42:49","date_gmt":"2026-01-19T17:42:49","guid":{"rendered":"https:\/\/reve-voyages.com\/?page_id=1061"},"modified":"2026-01-19T22:55:54","modified_gmt":"2026-01-19T19:55:54","slug":"terms-and-conditions-2","status":"publish","type":"page","link":"https:\/\/reve-voyages.com\/en\/terms-and-conditions-2\/","title":{"rendered":"Terms and conditions"},"content":{"rendered":"

General Terms and Conditions<\/h2>\n

R\u00eave Voyages<\/strong><\/p>\n

These General Terms and Conditions apply to all bookings made with R\u00eave Voyages<\/strong>. By booking a trip, the client fully accepts the conditions set out below.<\/p>\n

\n

1. R\u00eave Voyages<\/h3>\n

R\u00eave Voyages is a travel agency specializing in cultural and tailor-made trips, particularly in Egypt, including accommodation, cruises, excursions, and guided services.<\/p>\n

\n

2. Booking<\/h3>\n

A booking becomes confirmed once:<\/p>\n

    \n
  • \n

    the quote or travel program has been accepted, and<\/p>\n<\/li>\n

  • \n

    the required deposit has been paid.<\/p>\n<\/li>\n<\/ul>\n

    Trip details (services, dates, prices) are specified in the quote or contract provided to the client.<\/p>\n

    \n

    3. Prices<\/h3>\n

    Prices are stated in euros and apply only to the services listed in the travel program.<\/p>\n

    Unless otherwise stated, prices do not include:<\/p>\n

      \n
    • \n

      personal expenses,<\/p>\n<\/li>\n

    • \n

      tips,<\/p>\n<\/li>\n

    • \n

      optional insurance,<\/p>\n<\/li>\n

    • \n

      services not mentioned.<\/p>\n<\/li>\n<\/ul>\n

      Prices may be adjusted in the event of exceptional cost variations (taxes, fuel, exchange rates).<\/p>\n

      \n

      4. Payment<\/h3>\n

      A deposit is required at the time of booking. The balance must be paid before departure, according to the terms specified at the time of booking.<\/p>\n

      If the balance is not paid on time, R\u00eave Voyages reserves the right to cancel the booking.<\/p>\n

      \n

      5. Changes and cancellation by the client<\/h3>\n

      Any request for modification or cancellation must be made in writing.<\/p>\n

      Cancellation or modification fees may apply depending on the date of the request and the conditions of the service providers. In the event of late cancellation, fees may amount to up to 100% of the total trip cost.<\/p>\n

      \n

      6. Changes or cancellation by R\u00eave Voyages<\/h3>\n

      R\u00eave Voyages may modify or cancel a trip for exceptional reasons (force majeure, security issues, unforeseen events).<\/p>\n

      In such cases, the client will be informed and offered an alternative solution or a refund, with no additional compensation.<\/p>\n

      \n

      7. Liability<\/h3>\n

      R\u00eave Voyages organizes the services described in the program but cannot be held responsible for events beyond its control (delays, strikes, weather conditions, local decisions).<\/p>\n

      \n

      8. Travel formalities<\/h3>\n

      The client is responsible for ensuring the validity of their travel documents (passport, visa, insurance, vaccinations).<\/p>\n

      R\u00eave Voyages cannot be held responsible in the event of denied boarding or entry into a country.<\/p>\n

      \n

      9. Insurance<\/h3>\n

      Clients are strongly advised to take out travel insurance covering cancellation, assistance, and repatriation.<\/p>\n

      \n

      10. Complaints<\/h3>\n

      Any complaint must be submitted in writing to R\u00eave Voyages as soon as possible after returning from the trip.<\/p>\n

      \n

      11. Personal data<\/h3>\n

      Personal data is used solely for booking management purposes, in accordance with applicable regulations.<\/p>\n

      \n

      12. Applicable law<\/h3>\n

      These terms and conditions are governed by French law. In the event of a dispute, an amicable solution will be sought first.<\/p>\n

      \n

      Last update:19\/1\/2026<\/em><\/p>\n

       <\/p>\n

      Conditions g\u00e9n\u00e9rales de ventes.<\/h2>\n

      R\u00eave Voyages<\/strong><\/p>\n

      Les pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente s\u2019appliquent \u00e0 toute r\u00e9servation effectu\u00e9e aupr\u00e8s de R\u00eave Voyages<\/strong>. En r\u00e9servant un voyage, le client accepte sans r\u00e9serve les conditions ci-dessous.<\/p>\n

      \n
      \n<\/div>\n

      1. R\u00eave Voyages<\/h2>\n

      R\u00eave Voyages est une agence sp\u00e9cialis\u00e9e dans l\u2019organisation de voyages culturels et sur mesure en \u00c9gypte, incluant h\u00e9bergements, croisi\u00e8res, excursions et services de guides.<\/p>\n

      \n
      \n<\/div>\n

      2. R\u00e9servation<\/h2>\n

      Toute r\u00e9servation devient ferme apr\u00e8s :<\/p>\n

        \n
      • l\u2019acceptation du devis ou du programme,<\/li>\n<\/ul>\n

        Les d\u00e9tails du voyage (prestations, dates, prix) sont pr\u00e9cis\u00e9s dans le devis ou le contrat remis au client.<\/p>\n

        \n
        \n<\/div>\n

        3. Prix<\/h2>\n

        Les prix sont indiqu\u00e9s en euros\/en dollars et correspondent uniquement aux prestations mentionn\u00e9es dans le programme.<\/p>\n

        Sauf indication contraire, ne sont pas inclus :<\/p>\n